We hope that you’re all safe and well, and we send out our best wishes to you all.
We work tirelessly to keep you supplied with most of our range, along with our suppliers to meet demand. If some orders are not as expected, it maybe some items are out of access or limited in quantities. We will keep you updated as much as possible.
As of next week, prices will further be affected and increased as demand is as high as ever but labour and production shortage is affecting the supply line, along with limited supplies coming from Europe due to the crisis.
Our prices have been affected since the breakout, as demand is high, but labour & production shortages are also affecting the supply lines in Europe & UK.
Please rest assured we wish to keep on supplying during these strange times, and we are working extra hard to ensure our costs are as low as possible.
Regards
Matter Team
Dear all, we are working hard to complete orders. If you have signed up to a weekly veg box, please check Direct Debit terms at the bottom of this page. Both weekly subscriptions and one off orders normally arrive the week after setting up your direct debit or placing your order. Please be patient, we are delivering daily to get orders out to you all.
PLEASE NOTE ALL ORDERS HAVE TO BE OVER £15. ANY ORDER BELOW THAT SUM WILL BE REFUNDED. THIS IS A LIMITATION WITH OUR WEBSITE AND CANNOT BE RESOLVED IMMEDIATELY. THANK YOU FOR YOUR UNDERSTANDING.
IN ORDER TO HELP WITH THE BACKLOG IF YOU CAN COLLECT YOUR BOX FROM US AT THE STORE IN GREENBANK PLEASE DO SO…
PLEASE BARE WITH US WE ONLY WANT TO HELP, AND ARE DOING OUR BEST…
DELIVERY
All orders must be in my Sunday 11am to receive delivery within the week.
Monday, Wednesday, Thursday BS5 & BS16 postcodes
Tuesdays BS1-BS8, BS16
Thursdays BS4/BS3
If you have ordered by Sunday you will receive an email to confirm delivery day
